How can I change my BT ID password for My BT?

You can change your password at any time providing you can log in to your My BT account. It's worth doing this from time to time to keep your account safe from phishing and other online...........

You can change your password at any time, providing you can log in to your My BT account. It's worth doing this from time to time to keep your account safe from phishing and other online threats. Find our more about keeping your passwords secure >

To change your password:

1. Log in to My BT with your current BT ID
2. Click Settings
   
   

   

   
   
   
3. Scroll down to 'Your BT ID details' and click on Edit password
   
   

   

   
   
   
4. Enter your new and existing passwords in the required fields, then click Next
   
   

   

   
   
   
5. You'll see a confirmation screen completing the password change
   
   

   

   
   
   

If you've forgotten your password we can help you reset it:

Reset your password >