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You’ve switched off your wireless security setting

Big things are coming at EE

BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

Home Hub 4 and 5 - Orange Wireless Light 

How to fix problem:

Turn on your security in the wireless tab in your Hub Manager area.


1. Open a new web browser window type 192.168.1.254 into the  address bar - this will open the Hub Manager

2. You'll need your admin password to make changes - get this from the back of your hub (if you haven't updated it)

3. Select Hub Settings > Wireless

4. Select to turn both wireless channels (2.4 & 5 GHz) to On

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