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Your hub is off

Big things are coming at EE

BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

BT Home Hub 4 and 5 - No Light 

How to fix problem:

Check the power cable is pushed firmly into your hub and it's plugged into the mains power which is switched on.

Then ensure your hub’s power button is also switched on.

Alternatively watch our video guide.

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