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How to cancel within 14 days

Big things are coming at EE

BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

We're sorry to hear you're looking to cancel. If your service started within the last 14 days or hasn't started yet, you can cancel online.

Cancel your service >

For terms and conditions, visit www.bt.com/legalstuff >

Need help getting started?

If you want to track an open order or just need help getting everything set up and working properly, visit Getting started >

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