The first thing to do is to check that your phone is set up to work abroad.
Here are some answers to help you
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BT Mobile: What do I need to do before I go abroad? -
How do I use BT Mobile abroad? You can use your BT Mobile SIM abroad, you don't need to call us or do anything to activate it.
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How do I pick up my BT Mobile voicemail from abroad? Find out more about setting up a BT Mobile voicemail PIN so you can access it from abroad.
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What is Roam Like Home? Find out how you can use your mobile allowance in some destinations abroad.
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