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How to check Powerline Adapters or BT Mini Connectors are working

Big things are coming at EE

BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

BT currently supports the below Powerline Adapters (for use with BT Hubs and BT TV Box). From time to time BT may introduce alternative Powerlines. 

Your Powerline Adapters and BT Mini Connectors are set to work together as a pair and should work perfectly out of the box. 

How to test adapters and connectors

Plug them in next to each other. You can use an extension strip (but not an anti-surge strip) to test, but use a wall socket in normal network setup. 

Once plugged in, after 10 to 40 seconds the Powerline Adapters will configure themselves.

Check the lights on your adapters/connectors

BT Mini Connectors

BT Mini Connectors with both blue lights on

BT Mini Connectors are working if both lights are solid blue.

Read the Broadband Extender 600 user guide for more help and information

Broadband Extender 600

The Broadband Extender 600s are working if all 3 lights are green.

Read the Broadband Extender 600 user guide for more help and information

tp-link (TL-PA7017P)

Image of tp-link connectors will 3 green lights

The TP-Link (TL-PA7017) connectors are working if all 3 lights are green.

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