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Why are all my incoming calls too quiet?

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BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

If you are having difficulty hearing your caller, there are some things you can check. Some phones have a setting that lets you adjust the volume up or down. To make sure it is set properly have a look at the user guide for your model of phone. Also make sure nothing is blocking the earpiece, such as packaging or labels. If this....

If you are having difficulty hearing your caller, there are some things you can check.

  • Some phones have a setting that lets you adjust the volume up or down. To make sure it is set properly have a look at the user guide for your phone >
  • Also make sure that nothing is blocking the earpiece, such as packaging or labels

 

If this doesn't solve your problem, try testing your line and doing some quick checks with our landline troubleshooter >

Report and fix landline problems online

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