How can I change my BT contact details in My BT?

You can easily update your BT contact details online in My BT. Follow the steps below to update your contact details online.

Log into My BT >
Click on Settings, then Profile

Click on Billing & Usage, and Overview

Scroll down to find the "Your BT ID details" and "Your recovery details" section
Click on the edit links and follow the steps on the next page to update your contact details

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