Improve your internet connection, whether it’s slow or you can’t connect.
What can we help with?
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Broadband and wi-fi -
Public BT Wi-fi hotspots Find a hotspot and learn how to connect your devices.
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Log in issues Reset, change or get help with your login details.
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A broadband order Track your order and delivery.
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Report and track your BT problem Let us know your problem so that we can get you back up and running.
Go back to: Broadband help