Back

I've changed my mind. Can I return my BT Mobile phone?

Big things are coming at EE

BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

"

If you're not happy with your BT Mobile Phone plan within the first 14 days, you can send your phone back and cancel your service - no problem. From the day after your phone is delivered you've got 14 days to cancel. You'll still have to pay for anything you've used up to the date you cancel.

"

Thanks for your feedback

Please select one feedback option

Submit

Need more help?