Reset your BT TV remote
It’s quick and easy to reset your remote back to how it was when you first got it:
1. Press and hold the TV and RED coloured button (not the record button) at the same time for five seconds.
2. The TV and PVR buttons will then flash red three times. That’s it, your remote is reset.
After resetting your remote, you'll need to connect it again with your TV. See how to set up your BT TV remote with your TV.