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Changing your BT TV package and add-ons

Big things are coming at EE

BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

On 21 February 2020 we made some changes to BT TV, introducing flexible packages where you can upgrade, downgrade and add on content month-by-month without changing your contract. These packages are available to new customers and existing customers who choose to re-contract.

Our BT TV offering now includes the following flexible packages for fibre customers:

  • VIP
  • Big Sport
  • Big Entertainment
  • Sport
  • Entertainment
  • Classic Entertainment*

You can upgrade or downgrade your flexible package each month, as long as you are in contract.

For even more flexibility get add-ons, including: BT Sport, NOW Cinema Membership, the NOW Entertainment Membership, NOW Sports Membership, Netflix, Amazon Prime video and BT TV Kids. These work as monthly-rolling contracts you pay for each month.

All BT TV packages for fibre customers come with our award-winning BT TV box, so you can record, browse, pause, rewind and record.

If you are have standard (non-fibre) broadband with us, you’ll be able to choose between our Sport and Essential packages, which you can add add-ons too.

You may also be eligible for a 7-day free trial of selected NOW Membership options. To find out how the free trials work, as well as how to get started with NOW, visit this page.

If you joined us for BT TV before 21 February 2020

You can continue with your current BT TV package and get selected add-ons. If you want to change plan, you’ll need to move to one our new flexible packages. You can then choose from add-ons that include NOW Membership. 

Find out what you get with different BT TV packages >

Change your BT TV package or get an add-on by logging into My BT >

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