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Wi-Fi Home Hotspot 500 software

Big things are coming at EE

BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

The latest firmware version for the Wi-Fi Home Hotspot 500:

Version 2.6.4

Changes
Updated wi-fi driver
Addition of wi-fi channel selection
Improved handling of multicast traffic
Improved management interface access
Addresses channel change issue
Download files
Latest firmware
Changes
Download files

Version 2.6.4

Updated wi-fi driver
Addition of wi-fi channel selection
Improved handling of multicast traffic
Improved management interface access
Addresses channel change issue


Your BT Wi-Fi Home Hotspot's firmware settings can be accessed by using your regular web browser and going to its IP address. If you don’t know the IP address you can download and install the BT Device Configuration Tool to access the settings. Here's how:

  1. Download and install the BT Device Configuration Tool
  2. Once the tool is installed, click on your Wi-Fi Home Hotspot in the window that opens

    Device configuration tool

  3. Your browser will open to log into your Wi-Fi Home Hotspot settings
  4. Enter your Admin password (default password printed on the settings card at the back of your hotspot)
  5. To check the firmware version, select Advanced from the top and then Firmware Update to display the version
  6. If the version displayed matches the version at the top of this page, you don't need to do anything. If not, you should update your firmware following the instructions below

  1. First, download the new firmware to your computer by clicking on the download link at the top of this page
  2. Once downloaded, go to the firmware update page by following steps one to five in "How to check your firmware is up to date"
  3. Click the browse button and select the new firmware
  4. If you wish to retain any settings you have changed, please ensure the "Clear Config" option is unticked
  5. Press Apply

The update takes about two minutes, after which your BT Wi-Fi Home Hotspot will reboot. Please do not turn off your device until the update is complete.

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