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Learn about Wi-Fi Calling and how to set it up

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With Wi-Fi Calling from BT Mobile you can now call and text over wi-fi in the UK. This is great news if you live in an area with poor coverage and can't use your mobile at home; just connect via wi-fi instead. </.p>

With Wi-Fi Calling from BT Mobile you can now call and text over wi-fi in the UK. This is great news if you live in an area with poor coverage and can't use your mobile at home; just connect via wi-fi instead.

You don't need an app as Wi-Fi Calling works in the background, so you can use your phone as normal. And it won't use up your data allowance either, as calls and texts come out of your monthly minutes and texts allowance.

It's available to anyone with BT Mobile - whether you've got SIM only, a Family SIM or a BT Mobile phone plan. You'll need a compatible device with the latest software.

Just so you know, Wi-Fi Calling isn’t available abroad at the moment.

Find out more about Wi-Fi Calling >

Follow these simple steps to get started:

Wi-Fi Calling on iPhones

  1. Make sure you have an iPhone 5s or later model and that you have a mobile plan with us
  2. Check that your device's software is up to date. You'll need iOS 11.3 or later. Go in to your phone settings, tap Software Update and install the latest update if available
  3. Go to Settings then Phone. Tap Wi-Fi Calling, toggle the button on to enable Wi-Fi Calling on your iPhone
  4. You're now ready to use Wi-Fi Calling. Just connect to any wi-fi network and try making a call or send a text. You'll see "BT WiFi Call" at the top left of your phone

Wi-Fi Calling on Android phones

    1. Connect your phone to wifi
    2. From the home screen, tap Phone
    3. Tap the Menu icon
    4. Tap Settings
    5. Scroll down to the Wi-Fi Calling switch and toggle it On

    1. Connect your phone to wifi
    2. From the home screen, tap the Apps icon
    3. Scroll to and tap Settings
    4. Tap More (in 'Wireless and networks' section)
    5. Set the Wi-Fi Calling toggle swtich to On

    1. Connect your phone to wifi
    2. From the home screen, swipe up from the bottom
    3. Tap Settings then More (in wireless and networks)
    4. Tap Wi-Fi Calling
    5. Tap the Wi-Fi Calling swtich to On

    1. Connect your phone to wifi
    2. From the home screen, tap the Phone icon
    3. Tap the Menu icon
    4. Tap Settings
    5. Tap the Wi-Fi Calling switch to On

    1. Connect your phone to wifi
    2. From the home screen, tap Settings
    3. Tap More
    4. Tap Wi-Fi Calling and switch to Enable

    1. Connect your phone to wifi
    2. From the home screen, tap the Apps icon
    3. Scroll to and tap Settings then More (in 'Wireless and networks' section, then Wi-Fi Calling
    4. Slide the Wi-Fi Calling toggle to the right to turn Wi-Fi Calling on

    1. Connect your phone to wifi
    2. Swipe left from the home screen and tap Settings
    3. Tap Mobile + SIM
    4. Tap SIM settings
    5. Slide the Wi-Fi Calling toggle to the right to turn Wi-Fi Calling on

    1. Connect your phone to wifi
    2. From the home screen, tap the Apps icon
    3. Tap Settings
    4. Tap More
    5. Tap Wi-Fi Calling
    6. Set the Wi-Fi Calling toggle switch to On

    Need more help?

    Using Wi-Fi Calling >

    What does it cost to use Wi-Fi Calling? >

    Fix problems with Wi-Fi Calling? >

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