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I have tried to activate my BT ID but my security answer is incorrect

Big things are coming at EE

BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

You can also enter your account number. If you don't know your account number, we can send it to you in the post.

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