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BT Decor 2500

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BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

Product details


Corded telephone with answer machine

BT Decor 2500
This product has a low energy power supply
This product has recyclable packaging

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Product helpdesk information

BT does not offer helpdesk support for this product.

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

Troubleshooting tips


  1. Why can't I make or receive telephone calls?
  2. Why doesn't my phone ring?
  3. Why is my answer machine not recording messages?
  4. Why can't I play messages that have been left on my answer machine
  5. Why am I receiving interference or noise on my phone?
  6. Why are all my incoming calls too quiet?
  7. Why does my answering machine announce the wrong day and time?

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