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Essential Phone Y Nuisance Call Blocker

Big things are coming at EE

BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

Our product pages give you product specifications, links to user guides and other documentation, plus helpdesk and support information where applicable.

Product details

 

 

Cordless phone with nuisance call blocking and answer machine

  • Block up to 100 numbers
  • Excellent sound quality
  • Easy set up
  • Hands-free speaker
  • Long range reception, up to 300m outdoors, 50m indoors
  • 12 hours of talking or 120 hours standby time
  • See and hear if you have a second call waiting
  • Easy to read screen shows when you have messages
  • Dedicated Call Block Button*
  • Save up to 100 contacts
  • Redial any of the last ten calls you made
  • Record up to 30 minutes of messages
  • 1.8 inch backlit screen

* You need to have a Caller Display service from your network provider to block nuisance calls and for text messaging features. Charges may apply.

Essential Phone Y Nuisance Call Blocker

Documents


Essential Phone Y Nuisance Call Blocker quick set-up and user guide

Essential Phone Y Nuisance Call Blocker specification sheet

Essential Phone Y Nuisance Call Blocker CE Declaration of Conformity

 

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Product helpdesk information

 

If your phone is within warranty:

By phone: 0800 145 6789

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support

If your product is out of warranty contact BT's recommended agent

By phone: 0800 980 8999

 

Spares information

 

Replacement parts, including batteries, line cords and additional handsets are available from the product helpdesk.

 

Troubleshooting tips

 

  1. Why can't I make or receive telephone calls?
  2. Why do the batteries keep running low?
  3. Why don't I seem to get a very good range?
  4. Why does my handset screen continually display 'Searching', 'Base' or 'Range out'?
  5. Why does my handset screen continually display 'Register'?
  6. Why doesn't my handset ring?
  7. Why is my answer machine not recording messages?
  8. Why can't I play messages that have been left on my answer machine
  9. Why can't I use another type of BT cordless handset with my existing base?
  10. Why am I receiving interference or noise on my phone?
  11. Why are all my incoming calls too quiet?
  12. What are the conditions of the guarantee?
  13. Why is my keypad not responding when I press a button?
  14. Why is my Caller Display not working?
  15. Why can I hear callers but they can't hear me?
  16. Why can't I send or receive text messages?
  17. Why wasn't a full user guide provided?
  18. Why does my answering machine announce the wrong day and time?
  19. What is ECO mode?









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