Links to user manuals and other documents for BT Hubs for broadband. Click a dropdown for your model of Hub.
Links to user manuals and other documents for BT Hubs for broadband. Click a dropdown for your model of hub.
You can find user manuals for other BT products at www.bt.com/producthelp >
User guides
BT Smart Hub 2 user guide - self install
BT Smart Hub 2 user guide - engineer install
BT Smart Hub 2 user guide - Fibre To The Home
BT Smart Hub 2 user guide - Ultrafast
BT Smart Hub 2 CE Declaration of Conformity
Complete Wi-Fi Disc - user guide
BT Smart Hub 2 power efficiency information
BT Complete Wi-Fi Disc power efficiency information
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User guides
BT Smart Hub (type A) Fibre to the cabinet (FTTC) user guide
BT Smart Hub (type B) Fibre to the cabinet (FTTC) user guide
BT Smart Hub (type A) Fibre to the premises (FTTP) user guide
BT Hub safety leaflet user guide
BT Ultrafast Smart Hub user guide
BT Smart Hub (type A) CE Declaration of Conformity
BT Smart Hub (type B) CE Declaration of Conformity
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4G Mini Hub 2020 quick start guide (standard)
4G Mini Hub 2020 quick start guide (BT Halo)
4G Mini Hub 2020 Declaration of Conformity
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User guides
4G Mini Hub quick start guide for Standard
4G Mini Hub quick start guide for BT Plus
4G Mini Hub CE Declaration of Conformity
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User guides
BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity installed by an engineer) - please note that BT Infinity is now called Superfast Fibre
BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity you install yourself) - please note that BT Infinity is now called Superfast Fibre
BT Hub safety leaflet user guide
Declarations of conformity
BT Home Hub 5 (type A) CE Declaration of Conformity
BT Home Hub 5 (type B) CE Declaration of Conformity
You'll need Adobe Reader to view PDF documents
User guides
BT Home Hub 4 (type A) user guide
BT Home Hub 4 (type B) user guide
BT Hub safety leaflet user guide
Declarations of conformity
BT Home Hub 4 (type A) CE Declaration of Conformity
BT Home Hub 4 (type B) CE Declaration of Conformity
You'll need Adobe Reader to view PDF documents
BT Broadband user guides
BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version)
BT Home Hub 3 - BT Total Broadband getting started (self installed)
BT Home Hub 3 - BT Total Broadband troubleshooting guide (self installed)
BT Home Hub 3 - BT Total Broadband getting started (engineer installed)
BT Home Hub 3 - BT Total Broadband troubleshooting guide (engineer installed)
BT Infinity user guides
BT Home Hub 3 - BT Infinity getting started (2012-2013 version)
BT Home Hub 3 - Welcome to BT Infinity
BT Home Hub 3 - BT Infinity troubleshooting
Declarations of conformity
BT Home Hub 3A - CE Declaration of Conformity
BT Home Hub 3B - CE Declaration of Conformity
You'll need Adobe Reader to view PDF documents
User guides
BT Home Hub 2.0 user guide/ quick start guide
BT Home Hub 2.0 - BT Infinity welcome guide
BT Home Hub 2.0 - BT Infinity user guide/toubleshooting
Declarations of conformity
BT Home Hub 2.0 Type A CE Declaration of Conformity
BT Home Hub 2.0 Type B CE Declaration of Conformity
BT Home Hub 2.0 Infinity CE Declaration of Conformity
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This hub also includes a black version.
User guide
BT Home Hub 1.5 user guide/ quick start guide
Declaration of conformity
BT Home Hub 1.5 CE Declaration of Conformity
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User guide
BT Home Hub 1.0 user guide/ quick start guide
Declaration of conformity
BT Home Hub 1.0 CE Declaration of Conformity
You'll need Adobe Reader to view PDF documents
User guides
BT Mini Hub specification sheet
BT Mini Hub CE Declaration of Conformity
You'll need Adobe Reader to view PDF documents
Still need help?
For more advice on how to get the best from your BT Hub, visit Help for Hubs >
Or, if you’ve got one of our older Hubs why not buy our latest BT Smart Hub? >
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