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Help for BT Hubs

Big things are coming at EE

BT and EE are part of the same family, and big things are coming for the EE brand. But this won't change any of the BT services you have with us today. Read more about the changes coming to EE.

Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Click on the title and picture of your Hub to see links to all our help.

BT Smart Hub 2

Where can I find the user guides for my BT Hub? >

How do I connect and set up my BT Hub? >

How do I connect to my BT Hub using Ethernet? > 

How to return and recycle my old BT equipment for free >

Questions about delivery of your BT Hub > 

Where do I find the default admin password on my BT Hub? >

BT Smart Hub and Ultrafast Smart Hub

Mini Hub

I'm having an issue with my 4G Mini Hub>

 

BT Hub 5

BT Hub 4

BT Hub 3

BT Mini Hub

 

Where do I find the user guide for my BT Mini Hub? >

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